General Conditions

Usage of this travel site is subject to the acceptance by the user of the following terms and conditions. Failure to comply with the terms posed herein will preclude the user from using our travel services.

The travel site consists of computing and information services and software, information and other content provided by ZAS TRAVEL.COM. Third parties also provide information, software and other contents which may be accessed through ZAS TRAVEL.COM.

Copyright Notice

The contents of this site are copyrighted by ZAS TRAVEL.COM unless it is expressly stated that they are copyrighted by third parties. All rights reserved.
It is forbidden to reproduce, redistribute, retransmit, publish or otherwise transfer, or commercially exploit, any information, software or other content which is received through ZAS TRAVEL.COM.


ZAS TRAVEL.COM is a trademark of ZAS TRAVEL.COM .
All other brands and product names are trademarks or registered trademarks of their respective companies.

No Warranty
ZAS TRAVEL.COM contains references (pointers) to other materials on the net. ZAS-TRAVEL.COM makes no warranties with regard to the information, software or other content to which it refers.
Use of this site is at your sole risk. Neither ZAS TRAVEL.COM nor any of its information providers, licensors, employees, or agents warrants that the services provided by ZAS TRAVEL.COM will be uninterrupted or error free; nor does ZAS TRAVEL.COM or any of its information providers, licensors, employees or agents make any warranty as to the results to be obtained from use of these services. The services are distributed on an “as is” basis without warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction, or modification under applicable laws.
Fares may be subject to change after a reservation is made by ZAS TRAVEL.COM suppliers.

Liability Disclaimer
In no event shall ZAS TRAVEL.COM or any third party provider be liable for any injury, loss, claim, damage, or any special, punitive, incidental or consequential damages of any kind (including, but not limited to lost profits or savings), whether based in contract, tort or otherwise, which arise out of or is in any way connected with it) any use of this site or content found herein, ii) any failure or delay (including, but not limited to the use of or inability to use any component of this site for travel reservations)or interruption of use or corruption of data, iii)the performance or nonperformance by ZAS TRAVEL.COM or any third party provider or distributor or iv) any matter beyond ZAS TRAVEL.COM’s reasonable control, even if such party has been advised of the possibility of such damages.
Some states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Privacy and Security
ZAS TRAVEL.COM uses members' personal information only to hold or finalize their reservations. When a reservation is made through our system, we provide members’ information to the airline, car rental agency, hotel, travel agency or other involved third party to ensure the successful completion of the travel arrangements. ZAS TRAVEL.COM does not sell personal information of members to third parties not involved in the reservation process.
ZAS TRAVEL.COM does not store members' credit card information permanently in a database. They are only used during the reservation process.

Service termination
ZAS TRAVEL.COM reserves the right to modify or eliminate any of its online services and products at any time, with or without published notification.

Each member agrees to indemnify and hold ZAS TRAVEL.COM harmless from any claims and expenses, including reasonable attorney fees arising from disputes, associated with the use of products and services provided by ZAS TRAVEL.COM.

Members of ZAS TRAVEL.COM warrant that they are of sufficient legal age to use this site and to create binding legal obligations for any liability they or their designated users may incur as a result of the use of this site. Members understand that they are financially responsible for all uses of this site by them and those using their login information.
Members agree that the travel reservation facilities of ZAS TRAVEL.COM site shall be used only to make legitimate reservations or purchases for them or for another person for whom members are legally authorized to act.

Modification of terms and conditions
ZAS TRAVEL.COM may modify these terms and conditions, and may discontinue or revise any or all other aspects of this site at its sole discretion and without prior notice.
If any provision of these terms and conditions is held by a court of competent jurisdiction to be contrary to law, the remaining provisions of these terms and conditions will remain in full force and effect.
These terms and conditions shall be governed by and construed in accordance with Greek law. Any dispute arising out of the implementation of these terms and conditions shall be referred to the competent courts in Piraeus.
Entire Agreement
These terms and conditions represent the complete agreement and understanding of the parties with respect to the subject matter herein, and supersede any other prior agreement or understanding, written and oral.
Conditions on Reservations
Through our webpage www.zastravel.com you can buy tickets 24h, six days per week, using your credit card.
ZAS Travel offices are open all weekdays from 09.00 to 21.00. Our e-mail is checked regularly. The ferry tickets reservation service helps you ensure the most convenient ticket for you, by following some simple steps. The system displays only the authorized ferry schedules and is frequently revised.

Tickets availability.
The tickets availability for every schedule is categorized as follows:
1: availability, 2: limited availability, 3: no availability. The system doesn’t accept reservations for a time less than six days before departure. In some routes a large number of tickets is available, but in others the shipping Companies imposes a limitation for tickets reservations.

Transaction integration.
The last step for the transaction integration is the insertion of your credit card’s data, and then follows a message: TRANSACTION OK. A confirmation message will be sent to your e-mail, mentioning your reservation number. In case of an unsuccessful transaction, please let us know at info@zastravel.com in order to confirm the completion of the reservation.

Tickets changes - Cancellation
In case you wish to change or cancel a reservation please send us an e-mail to info@zastravel.com or fax your application to +302285023419. Zas Travel will call back for the arrangement. We inform you that each company has its own policy for cancellation penalties. Generally the companies ask for a cancellation penalty of 50% of the ticket price until the day of departure (at least five hours) before the sailing time. For cancellations during the same day of the departure (5hr before or after the sailing time) the fine is 100% of the ticket price. Instead of a cancellation you can transfer your ticket to OPEN (open date) without extra charge. The tickets are valid only for the vessels of the SAME COMPANY and for the same route.

Tickets collection
You can either collect your tickets from our offices at the Port of Naxos, without a charge or have them sent by courier to an address you specify (please check the delivery times) or have an e-ticket, i.e. a reference number with which you can collect your ticket from your nearest agent (extra charge 5 €). We offer collection service for most shipping companies, please contact us quoting your reservation number and we will inform you about which agent to collect your ticket from.

Ticket rules
The ticket is strictly personal. It is not transferable and is valid only for the mentioned class and destination.
Passenger tickets, according to the Community Directive 98-41, are obligatory to mention the names of all passengers. The following information should be mentioned on the ticket: first name, surname, gender, age group: adult/child/infant. Additionally you can inform about persons than may need special care.

The following information should be mentioned on all tickets: Type of the vehicle and registration (plate) number. For lorries, busses, boat trailers, cargo boxes, you should contact our office about the transportation cost, at ticket_info@zastravel.com

Loss of tickets
In case you lose your ticket you will have to declare it by a letter. If you need to travel you will need to issue a new ticket. Until the end of the month and if the lost ticket is not used you can have a refund of the ticket price or have another ticket of the same price, depending on the shipping company. We will follow up your case and keep you informed.

Delay of Departure
Our agency bears no responsibility for any delay, deviation or alteration or cancellation of the scheduled departure times. In case of a cancelation due to bad weather conditions, you can get full refund of the ticket(s). Itineraries, fares or travel conditions may be altered. Any changes will be announced through the reservation system or/and our webpage.
The shipping company reserves the right to substitute the vessel for a trip with another vessel in accordance with the Maritime authorities or even cancel the trip.